Monday 17 June 2019

Basics of Microsoft Dynamics CRM

1. What is CRM?

CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. For detailed information click here.

2. Data Migration & Integration:

Microsoft Dynamics CRM data migration and integration can be a complex topic because data is often more complex than people realize.  Below are the brief definitions of data migration and integration. For detailed information click here.
     Data Migration
Data Migration is the process of moving data from one system to another, which is often necessary steps in order to set up a new system while utilizing the data that already exists in the current system(s).
     Data Integration
Data Integration is the process of building and maintaining the synchronizing of data between Microsoft Dynamics CRM and another system.

3.  Online vs On-Premise:

For detailed information click here.

Thanks :)